Everything you need to master guest feedback
ReviewX packs aggregation, intelligent crawling, AI analysis, and team management into one focused platform — purpose-built for hoteliers.
Covers every angle
Multi-Platform Aggregation
Connect your property profiles across all six major review platforms and pull everything into a single, searchable dashboard. No browser tabs, no spreadsheets, no manual copy-paste.
- Supports Booking.com, Agoda, Expedia, Google, OpenTable, Trip.com
- One dashboard — all platforms, all properties
- Normalised data model across every source
- Reviews stored with full metadata: author, date, rating, response, subratings
Intelligent Crawling
Our Puppeteer-based crawling engine handles anti-bot detection, rate limiting, and session management automatically. Trigger crawls on demand or let ReviewX run them on a schedule.
- On-demand crawling — one click, reviews appear in seconds
- Scheduled background crawls to keep data fresh
- Anti-detection techniques: human-like timing, headers, fingerprint rotation
- Resilient retry logic with transparent error reporting
$ reviewx crawl --site booking-com
Connecting to property profile...
Fetching page 1 of 24...
Collected 48 reviews
Fetching page 2 of 24...
Collected 96 reviews
Done. 2,379 reviews indexed in 1m 44s
Review Management
Search, filter, sort, and act on your review library with speed. Every review is indexed and full-text searchable across every field.
- Full-text search across all review body text
- Filter by platform, star rating, date range, trip type, country
- Bulk delete stale or irrelevant reviews
- Export any filtered set as CSV for BI tool import
AI Insights
ReviewX's AI layer reads every review and surfaces the signals that matter — without you having to read thousands of entries manually.
- Sentiment scoring per review and per property
- Keyword and theme extraction by department (rooms, F&B, service, etc.)
- Trend detection: see what's getting better or worse over time
- Actionable recommendations ranked by frequency and severity
Team Access
Built for organisations where multiple people need to act on guest feedback — with fine-grained role controls that keep data secure.
- Admin and SuperUser roles with granular permission sets
- Per-user subscription and access management
- Full audit trail of crawl actions and data changes
- Centralised user management from the admin dashboard
Raymond B.
Admin
Amara L.
SuperUser
Darren K.
Viewer
API Access
Integrate ReviewX data directly into your own workflows, reporting tools, or custom applications via our REST API.
- Token-based REST API with full documentation
- Retrieve reviews, profiles, metrics, and health status
- Programmatically trigger crawls and manage profiles
- Webhook support coming in Q3 2026
GET /api/v1/documents
Authorization: Bearer ••••••••
200 OK
{
"total": 2379,
"page": 1,
"docs": [...]
}
Comparison
Feature comparison
All plans include core aggregation, search, and CSV export.
| Feature | Free | Pro | Business |
|---|---|---|---|
| Property profiles | 1 | 5 | Unlimited |
| Reviews per month | 500 | Unlimited | Unlimited |
| Multi-platform crawling | |||
| Full-text search | |||
| CSV export | |||
| AI Insights | |||
| Scheduled crawls | |||
| API access | |||
| Team accounts | |||
| Dedicated support |
Ready to see ReviewX in action?
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